Keep nothing – To remove all personal data, settings, and apps. Keep personal files only – To preserve your personal data and settings, all your apps will be removed. Keep personal files and apps – To preserve your personal data, apps, and settings. Select one of the following options, and then select Next: Open File Explorer and select the drive with the installation media.įrom the root directory of the drive, double-click setup.exe, and then select Yes when asked if you’d like to allow the app to make changes to your device. To reinstall Windows 10 while Windows is running:Ĭonnect the installation media you created to your PC. Right-click the update you want to remove, and then select Uninstall. Select the Start button, then select Settings > Update & Security > Windows Update > View your update history > Uninstall updates. After performing a reset on a device, deleting the windows.old folder will also remove data leftovers that should not have survived the reset operation.If you've recently installed a Windows update, uninstall the update to try to resolve the issue.

A support page is available that explains the process. Signing-out of OneDrive or OneDrive for Business, or unlinking OneDrive before resetting avoids the issue.The company published two workarounds for the issue, one of which uses the same method that Ooms suggested earlier this week. Microsoft is working on a resolution at the time of writing. Microsoft notes that this affects local data only and not data that is displayed as a placeholder on the local system only.Īdministrators may notice the issue when running local or remote resets on affected devices. When attempting to reset a Windows device with apps which have folders with reparse data, such as OneDrive or OneDrive for Business, files which have been downloaded or synced locally from OneDrive might not be deleted when selecting the “Remove everything” option.Īccording to Microsoft, data may be left behind on devices with OneDrive or OneDrive for Business data.

Wipe windows 10